Refund policy
Last updated November 7, 2026
Refunds go to account credit, which you can spend on any plan right away.
Plans that cannot be set up
If a plan cannot be set up after you paid for it, the full amount is added to your credit.
Plans that stop working
If a plan stops working because of a fault on our side that we cannot fix, the unused traffic or unused days return to credit at the price you paid.
Used traffic
Traffic that has been used is not refunded, including traffic on websites that refused some requests.
Payment differences
If a crypto payment arrives with a different amount, on another network or after the payment window closed, it is reviewed by hand and the confirmed value is settled to credit.
Credit
Credit pays for any plan. It cannot be paid out to a wallet.